![]() ![]() For whatever reason when she tried to start Quicken Deluxe 2016, that program would not open and thus the error message. It might have been a software update that caused this problem. This customer was unable to use Quicken Deluxe 2016. Some software applications are quite finicky when they use third party software. ![]() In this example you can download and install Microsoft. When it comes to software errors similar to this, I usually try to download the exact same version of software that is in the error message. Another technician had provided support for this problem. This customer was using a Microsoft Windows 7 computer. I also downloaded Quicken 2018 as the pop up message said this might help with my problem. I have made back up copies of everything on my PC as requested. I have been trying to solve this problem for almost a total of 20 hours. I cannot get Quicken to start and continue to get a message saying it won’t work because I don’t have Microsoft. ![]() ![]() I had another customer question on a third party website, where I answer computer and technology related queries. ![]()
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